Description
Delivering digital services in UK central government demands more than Agile knowledge. It requires the ability to translate genuine user needs into well-structured, GDS-compliant user stories that can withstand service assessments and drive real value for citizens.
This CPD-certified guide is written specifically for Business Analysts and Product Owners working within government digital delivery. Drawing on real-world examples from HMRC’s Customs Declaration Service, the MHRA Yellow Card scheme and DEFRA’s Extended Producer Responsibility project, it provides practical, standards-aligned guidance on every stage of the user story lifecycle.
Topics covered include the INVEST framework, BDD acceptance criteria using Given-When-Then, the SPIDR method for breaking down epics, product backlog management, and the expectations of GDS service assessors.
Published by UK Scrum Academy. CPD certified.
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